Viruses and spyware can cause all kinds of performance problems for computers.

Is your desktop running slowly?|Is your laptop constantly plagued by error messages?|Are friends complaining about emails you never sent?|Give us a call and we will discuss your needs.

These are all symptoms of viruses and spyware and could indicate your computer has “caught” one or more of either. The sooner they’re removed, the greater the likelihood you’ll avoid permanent damage to your files or even data loss. It’s a tricky process but fortunately, we’re here to help!

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Our Virus Malware Removal Service ensures your computer is safe for your family online.

Viruses and Malware Infections are not a problem for CG Computers. We will remove any virus, malware and spyware infections and service your computer to get your device running like new again.

Our virus, malware and spyware removal service is designed to totally eliminate any infections, malware or spyware hiding away in your PC or Laptop. Our intensive virus removal service checks for the very latest malware including Ransomware viruses which encrypt your precious and irreplaceable photos, documents and data.

This is a good time to look at your Antivirus and Internet Security Software. We’ve combined Our virus, malware and spyware removal service and our repair services with preventative measures to ensure this doesn’t happen to you. Our managed IT service, Engage Tech can remotely take care of all the computers in your house, protecting you against both threats and system failure.

We will preform the following tasks to fix your virus problem

Remove all viruses, spyware and rootkits

All malicious viruses, spyware and rootkits on your computer will be completely removed using specialist tools and software.

Perform critical Windows updates

An infected computer sometimes won’t properly download and install critical Windows updates as it usually would. We will perform any necessary updates that it’s missed out on.

Install or update internet security software

It’s most likely that your computer “caught” its virus online or from an email attachment. The best safeguard against this in the future is up to date internet security software. We will check to see if you have internet security software already installed; if you do we’ll update it and make sure it’s working properly and if you don’t we’ll install it for you.

Repair any operating system issues caused by the virus

Viruses and spyware often create issues with a computer’s operating system like boot problems or even a dreaded blue screen of death. These will be repaired to prevent ongoing problems.

Test Windows for proper functionality

Windows will then be thoroughly tested to guarantee proper functionality.

Forget viruses – Today’s malware comes in all shapes and sizes

By combining the words ‘malicious’ (meaning ‘harmful’) and ‘software’ we get the word ‘malware’. Viruses are just one type of malware. Other types include spyware, worms and trojans.

RANSOMWARE

Threat of the year since 2012. Attackers enter your PC through un-patched software and encrypt all your files. Can you afford to pay a $600 ransom to get your data back?

TROJAN HORSE

A trojan horse (or just a trojan) pretends it will be a useful and safe program when actually it will try to attack your device.
Trojans are named after the story of the Trojan Horse. It is said that many years ago the Greek army wheeled a large wooden horse to the gates of the city of Troy. The people of Troy thought it was a gift and wheeled it inside. They didn’t know that inside the horse were Greek soldiers waiting to attack. Can you see why a trojan horse on a device is named after this story?

SPYWARE

Spyware is software that installs itself onto devices and then steals personal information about the user, like passwords, email addresses and other important information. It often does it just by keeping a record of everything the user types, which is called key logging. Some spyware can even use your webcam without your knowledge.

WORMS

Worms can spread from device to device, but unlike a virus they don’t need to attach themselves to other programs. Worms can copy themselves hundreds of times, so they can very quickly harm your device and other devices. A worm might copy itself onto your email account and then send a copy to all of your email contacts!

BOTS/BACKDOORS

They turn your PC into a remote controlled zombie. Your computing power is collectively sold on the black market to send spams, attack others or store illegal content.

PUPS

Potentially Unwanted Programs that mess up your computer with useless browser toolbars, tons of commercials and other bulk that slows down the PC.

ADWARE

Adware is usually loaded onto your PC when you download or install a free program. Many free programs are provided free because they rely on the built-in advertising to generate sales. Adware will not usually affect the performance of your computer, nor will it result in any data loss…but it can be extremely annoying to be inundated with advertising and pop-ups!

WE CAN HELP WITH YOUR VIRUS, MALWARE OR SPYWARE PROBLEM!

We can help! Bring your PC or Laptop to us, give us a call or use the form below.

01904 375915 Tap to Call

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Mon-Fri: 8am-6pm; Sat-Sun: Closed

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